Overview
360 Insurance Group ("we," "us," or "our") respects your privacy. This Privacy Policy explains the information our website may collect when you visit, contact us, or submit a consultation request, and how we may use and protect it.
Information We Collect
Depending on how you interact with our website, we may receive:
- Contact details you provide, such as your name, email address, telephone number, and preferred contact method.
- The insurance topic you ask about and the contents of messages you send.
- Basic website usage information, such as browser type, IP address, referring pages, and visit activity, if analytics, logs, or similar technologies are enabled.
Please do not submit Social Security numbers, Medicare numbers, detailed health records, or other sensitive information through a general contact form.
How We Use Information
We may use information to respond to your inquiry, discuss insurance services you requested, arrange follow-up conversations, operate and improve our website, maintain security, and comply with applicable laws. A consultation request does not by itself enroll you in an insurance plan.
Service Providers and Disclosure
We may use website hosting, forms, customer relationship management, email, and other service providers to process information on our behalf. These providers may handle data according to their services and contractual terms. We may disclose information when legally required or necessary to protect our rights, safety, or website. We do not describe website submissions as automatically being sent to every insurer or carrier.
Cookies and Website Technologies
Our website or embedded third-party services may use cookies and similar technologies for site functionality, security, or analytics. Your browser settings may allow you to restrict cookies. Any specific tracking or advertising technologies should be disclosed here before they are enabled.
Phone, Email, and Follow-Up
If you contact us or request a consultation, we may reply using the contact information you provide. We do not treat submitting a general website form as blanket consent for unrelated automated marketing calls or text messages. Any marketing messaging program should have its own appropriate consent language and opt-out method.
Security and Retention
We take reasonable steps to protect the information we handle, but no online system can be guaranteed completely secure. We retain information for as long as reasonably needed for the purposes described, recordkeeping, or applicable legal obligations. Specific retention timelines depend on our operational and legal requirements.
Your Choices and Requests
You may ask about, request correction of, or seek deletion of information you submitted, subject to applicable legal and recordkeeping requirements. Contact us using the details below. Please avoid sending sensitive personal information in an unencrypted email.
Third-Party Links
Our website may link to other websites. We are not responsible for their privacy policies or practices. Review those websites’ policies before providing information.
Changes to This Policy
We may update this Privacy Policy as website practices or legal requirements change. The updated date at the top of the page indicates the version displayed.
Contact Us
360 Insurance Group — Michael Scatena
Serving Kentucky
Phone: (859) 533-8743
Email: [email protected]